Customer Service:  

Powerful SSL and 3-D Secure Technology

Utilizing the best 3d secure and SSL encryption technology, we actively protect all transactions, communications, and correspondence. Both Verified by Visa™ and Master Card® Secure™ stand behind our security measures, guaranteeing your complete safety.

Company Verification Services with Company On Net

When you see the Company On Net logo, you can rest assured that you are on a verified web site belonging to Instabill. The Company On Net Verification system navigates our merchants safely to and from our pages and your business’ web site, ensuring total protection against phishing or pharming scams. Click here to read more about what Company On Net can do for your eCommerce business.

Helping Your Business Fight Chargebacks – Absolutely Free

Chargebacks are a major source of revenue loss for many eCommerce endeavors, and many payment processing companies leave the merchant entirely responsible for fraudulent chargebacks

We believe that our merchants deserve our full support in fighting fraudulent chargebacks.

We have partnered with TransMedia Payment Services and, in conjunction with our fraud prevention department, Here are some of the many ways we will help:

1. Research and assemble all relevant data and evidence needed to fight a disputed charge
2. Provide your business’ banking partners wih all data and evidence.
3. Actively seek recovery of fraudulent chargebacks in conjunction with our partner, TransMedia.

TransMedia Payment Services Ltd. is a credit card chargeback loss prevention firm that works with merchants, to help them win chargeback's. When a merchant is challenged with an unwarranted disputed transaction, TransMedia will step in to insure that the chargeback and representment rules and laws are properly explored and exercised. With highly specialized knowledge in these areas, they have developed advanced procedures and methods to effectively retrieve and defend against guaranteed losses to merchants.

TransMedia does not require merchants to make any changes to their current systems and the service comes at absolutely not cost to you, the merchant.

In issues that do not involve fraud, TransMedia has successfully resolved more than 90% of the chargeback's. In issues of true fraud, their rate is approximately 70%.